Service Advisor | Job Opportunity

Job Summary
The Service Advisor is the first line of contact for the customers during the service process. He/she is the communication liaison between the customer and the dealership and is always therefore expected to represent the Company as per guidelines. He/she must provide customers with a quality service that exceeds their expectations, whilst maximizing department sales of service and parts.

Key Responsibilities:

• To always meet and greet customers in a professional and courteous manner ensuring a high level of customer experience

• To complete a physical inspection, identifying and recording damages to the vehicle, and its contents.
• To generate repair orders and confirm details of scheduled appointment and/or further identify customers’ needs, concerns, promise time of vehicle ensuring that precise information is recorded on the repair orders.
• Ensure the relevant documented approvals for warranty and internal jobs are granted prior to jobs being done and attached to repair orders.
• Use Appointment Calendar to pre-book service appointments.
• To be the customer line of communication.
• To perform any other duties which may be related to the above as requested by Management.

Qualifications & Experience:

• 5 CXCs or an associate degree in a related field
• Demonstrated experience in a similar administrative or operations role
• Proficiency in MS Word, Excel, PowerPoint, and virtual meeting platforms
• Excellent written and verbal communication skills
• Ability to work efficiently in a fast-paced environment

How to Apply
Applications, including a current résumé and cover letter, should be submitted to the Human Resources Department at [email protected], with the subject line: “Service Advisor”

Application Deadline: March 27, 2026
Only candidates selected for an interview will be contacted.